Customization process
BULK ORDERING PROCESS FOR IN-STOCK PRODUCTS
- Customers select product styles from our existing molds (fixed shapes and sizes). You can consult us for a product catalog or view it on our website.
- Customers provide the required quantity of products (including the address and when they need to receive the goods).
- We provide a tiered discount quote based on the requested quantity.
- Negotiation and confirmation of cooperation.
- Customers provide us with the logos or text to be printed.
- We design and provide a mock-up for customer confirmation.
- Customer confirms that the design is correct.
- Formalize the details discussed in steps 1-7 into an official stamped electronic contract for reconfirmation.
- Arrange for a sample production (usually free of charge).
- Express delivery of the sample (shipping cost paid by the buyer).
- Once the sample is confirmed as correct, the customer pays 50% of the payment, and the factory arranges for mass production.
- After production completion, the customer pays the remaining 50% balance, and the factory arranges for shipping.
- Customer receives and inspects the goods.
For any after-sales issues, please contact the business associate you have been dealing with.
The above is our standard process for bulk ordering of in-stock products. Special circumstances can be negotiated separately.
BULK ORDERING PROCESS FOR Customize PRODUCTS
Customers send design drafts or images, and we determine whether the product is in stock.
- If not in stock (except for crystal or wood products), most require mold manufacturing (which incurs a mold cost).
- Customers provide the required quantity of products (including the address and when they need to receive the goods).
- We provide a tiered discount quote based on the requested quantity and sustainability considerations.
- Negotiation and confirmation of cooperation.
- Customers provide us with the logos or text to be printed.
- We design and provide a mock-up for customer confirmation.
- Customer confirms that the design is correct.
- Formalize the details discussed in steps 1-8 into an official stamped electronic contract for reconfirmation.
- Arrange for a sample production (mold costs and sample fees may be waived depending on the order).
- Express delivery of the sample (shipping cost paid by the buyer).
- Once the sample is confirmed as correct, the customer pays 50% of the payment, and the factory arranges for mass production.
- After production completion, the customer pays the remaining 50% balance, and the factory arranges for shipping.
- Customer receives and inspects the goods.
- For any after-sales issues, please contact the business associate you have been dealing with.
